Gloebit Privacy Policy

Gloebit Privacy Policy

Gloebit Privacy Policy

Welcome. Because Your privacy is very important to Us, We want You to understand Our practices with regard to collecting and using Your information both online and offline and the steps We take to safeguard it. This statement applies to Personally Identifiable Information collected from You. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Us know the specifics of who You are and can be used to identify, contact or locate You. Personally Identifiable Information might include Your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. We may also collect certain financial information; whenever We do so, We will attempt to provide a link to this Policy so that You can confirm how this information will be used. With this information, We can fill Your orders for Gloebits and better provide You with personalized services.

You accept this Privacy Policy when You sign up for, access, or use Our products, services, content, features, technologies or functions offered on Our Website. If You do not agree with this Privacy Policy, please leave this Website and do not use it. We may amend this Policy at any time by posting a revised version on Our Website. The revised version will be effective at the time We post it. Therefore, please be sure to review the Gloebit User Agreement before proceeding to use Our Website.

“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. We may gather certain information about You such as age, date of birth and gender. This information may be compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that You just came from, which URL You next go to, what browser You are using, and Your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to Your computer whenever You are surfing the Internet, allowing Internet servers to locate and identify Your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

We welcome any and all questions and feedback. For privacy-related issues, please contact Us at:

Gloebit LLC
Customer Service
25 Taylor Street
San Francisco, CA  94102
Email: privacy@gloebit.com

  1. Information We Collect

    1. Personally Identifiable Information

      We may collect Personally Identifiable Information when You:

      • Place an order from Our Website;

      • Inquire about Our services;

      • Request product or service information;

      • Create an account on Our Website;

      • Participate in one of Our marketing surveys, promotions or events either online or offline;

      • Correspond with Us;

      • Make use of payment processor services integrated by Our Website such as PayPal and the Dwolla API; or

      • Otherwise volunteer information.

    2. Non-Personally Identifiable Information

      Our Website collects some non-personal information about You and it may not be readily apparent to You that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.

  2. Use of Data We Collect

    1. Personally Identifiable Information

      At Gloebit, We always want to provide You with the best possible experience and fulfill Your orders for Gloebits exactly as You have requested. In order to do this, We use Your Personally Identifiable Information to allow Us to:

      • Process and track Your order;

      • Provide the services You request;

      • Contact You about the status of an order;

      • Send You information about Our services or new partners We believe will be of interest to You;

      • Identify Your product and service preferences;

      • Customize Our Communications to You; and

      • Improve Our services, offerings and customer service.

      Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters, promotions or non-transactional related emails are included in every such email.

    2. Non-Personally Identifiable Information

      We use the Non-Personally Identifiable Information that We collect from You and other visitors in a manner that does not personally identify any individual. We use Non-Personally Identifiable Information to make Our Website more interesting and useful to You. We also track the pages or documents accessed within Our Website. This information is collected for systems administration and for analyzing and improving the value of the material available on Our Website. This Non-Personally Identifiable Information is used to help Our partners or Our site design teams create content You might like.

  3. Cookies

    Like many other commercial sites, Our Website utilizes standard technologies called “cookies” to collect information about how Our Website is used. These data files may be cookies, pixel tags, “Flash cookies,” or other local storage provided by Your browser or associated applications. We use both session and persistent Cookies. Session Cookies expire and no longer have any effect when You log out of Your account or close your browser. Persistent Cookies remain on Your device until You erase them or they expire. A cookie is a small data text file that a Website stores on Your computer’s hard drive (if Your Web browser permits) that can later be retrieved to identify You to Us. Cookies are designed to help a Website recognize Your browser as a previous visitor and thus save and remember any preferences that may have been set while You were browsing Our Website. A cookie cannot be read by a Website other than the one that set the cookie. Cookies can securely store Your password, personalize home pages, identify which parts of Our site You have visited or keep track of Your selections, such as those selected in a purchase flow. For instance, cookies allow Us to prepopulate (or fill in) an email field with Your email address if You revisit Our Website and place an order or request for information. A cookie cannot retrieve any other data from Your hard drive, pass on a computer virus, or capture Your email address.

    We send a cookie to Your hard drive when You place an order to record the number of Gloebits that You ordered, the amount paid, the order number and any referral codes. We also send a cookie with every HTTP response to identify the Gloebit web session. No Personally Identifiable Information is recorded. When You click through to Our Website from a promotional email, Our third-party advertising service partner may send a cookie to Your hard drive recording Your IP address and other related information.

  4. Information We Share With Others

    1. Our Contractors

      We contract with other companies (such as Our Partners, and Website developers) to provide certain services to Gloebit, to utilize Gloebits, and to create Our Website. In some instances, these contractors may have access to Personally Identifiable Information, but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Gloebit.

      These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Gloebit.

    2. Third Parties

      Your Personally Identifiable Information is never shared with any third party (except as described above to Our contractors who use it ONLY to carry out Gloebit business.)

    3. You may also “opt-in/opt out” of certain uses of Your personal information as well as review or request changes to Your personal information by sending an email to Us at privacy@gloebit.com.

  5. Disclosure Exceptions

    Notwithstanding the above policies, We may disclose Your personal information to appropriate third parties if We are required to do so by law or We believe that such action is necessary:

    • To comply with legal process such as a search warrant, subpoena or court order from law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose Us or You to legal liability. In such events, We will only disclose information relevant and necessary to the investigation or inquiry, such as name, city, state, ZIP code, telephone number, email address, IP address and anything else We may deem relevant to the investigation;

    • To protect Our rights and property;

    • To investigate reports of fraud or of other users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;

    • To protect against misuse or unauthorized use of Our Website;

    • Other business entities, should We plan to merge with or be acquired by that business entity. If a combination occurs, We will require that the new combined entity follow this Privacy Policy with respect to Your personal information. If Your personal information will be used contrary to this policy, You will receive prior notice; or

    • During emergencies, such as when We believe someone’s physical safety is at risk.

  6. Your Choices

    We offer choices about the types of information You receive from Us. If You prefer not to receive product information or other communications from Gloebit or if You prefer to receive them less frequently, please contact Us at privacy@gloebit.com.

    If, due to human error, You continue to receive unwanted communications, please contact Us again and We will make every effort to correct the situation.

  7. Email Use

    When You provide Us Your email address, We may send You emails necessary to process Your order or respond to a request. For example, after You place an order at Our Website, You will receive an email confirmation. Your email address will be used only to respond to Your request or to process Your order, and will not be shared with any third parties. Instructions for unsubscribing are included in every email containing promotional material.

  8. Mobile Privacy

    We may offer You the ability to connect with Our Website or use Our services using a mobile device, either through a mobile application or via a mobile-optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices. This Privacy Policy will be referenced by all such mobile applications or mobile optimized websites.

    We may call or text message (SMS) You at a mobile phone number that You have provided to Us. You can indicate Your contact preferences by logging into Your account and adjusting Your preferences in Your account information settings or by following the directions provided within the communication.

  9. Security

    We store and process Your Personally Identifiable Information on our computers in the US and elsewhere in the world where our data hosting service’s facilities are located. We protect Your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards We use are firewalls and data encryption, physical access controls to Our data centers, and information access authorization controls. It is Our intent to protect against the loss, misuse, or alteration of information that We have collected from You. We employ reasonable security measures to protect the security of the information You submit to Us. We limit the information We provide to outside companies with whom We contract to only what they need to carry out their responsibilities. When You make a purchase, request product information or create an account on Our Website, Your transactional information is transmitted in a safe, encrypted format. We maintain the data You provide, along with a record of Your purchases, in a secure database. We also encourage Our partners and service providers to adopt and follow stringent consumer privacy policies. However, no method of transmission over the internet or method of electronic storage or protection is 100% secure. Therefore, we cannot guarantee the absolute security of your information. If You have any questions about the security on our Website, You can contact Us at privacy@gloebit.com.

  10. Privacy of Children on our Website

    It is Our policy to collect no Personally Identifiable Information from any person under 13 because children are not permitted to use this Website, and We request that children under the age of 13 not submit any Personally Identifiable Information to Us through the Website. If We learn that We have inadvertently gathered Personally Identifiable Information from children under 13, We will promptly remove such information from Our records.

  11. Special Notice to California Residents

    Under California Civil Code Section 1798.83, California residents have the right to request and receive from Us, once a year and free of charge, information about the personal information We have disclosed (if any) to third parties for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to privacy@gloebit.com including the phrase “California Privacy Request” in the subject line, and provide Us with Your name, postal address and email address.

  12. Questions or Comments?

    For questions, comments or assistance, We invite You to contact Us at Our email or physical address at the beginning of this Policy.

Last Revised: February 2014

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